1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Privacy is important to us. We keep all personal information confidential and ship in discreet plain cardboard boxes that have only an Etsy label on them.
Yes we offer gift wrapping
We are open to custom orders as long as they are within our skill range.
All of our smoking pieces come with care instructions.
We can accommodate wholesale orders.
Sep 28, 2023
I bought 3 for Christmas gifts. My son open the box when it came in, I was at work, when he texted a picture to me saying these came in. I told you weren't supposed to open that it was for Christmas. His response was sorry mom.... so which one is mine.. I think they will be a hit lol. I love your pipes I have 2 of my own and the quality styles and colors are amazing. After seeing these 3 up close I'm thinking I might need to buy another one or 2. Great workmanship
Aug 29, 2023
The item came exactly as pictured and it is beautiful. However, there was a mishap and a set of boxes got switched; when the seller was informed about the mix up, they were apologetic and gracious about it, and the item was received. The products and the customer service are what I am returning for.
Mar 31, 2023
Sep 17, 2022
Second order from them and love it. Been wanting a sherlock for a while.
Aug 20, 2022